How To Change Your Password On The Customer Portal

To change the password for your account, follow these steps:

1. Log in to the Customer Portal. please visit this article if you don’t know-how.

1. On the menu bar, the account section (top, right).
2. Click Change Password

1. In the Existing Password text box, type your current password.
2. In the New Password text box, type the new password.
3. In the Confirm New Password text box, retype the new password.
   *Make sure the strength is above 65
4. Click Save Changes.

Resetting Your Password

If you forget your password for the Customer Portal, you can reset it. To do this, follow these steps:

1. Go to the Customer Portal
2. On the login page next to the password, click Forgot?.
3. Under Lost Password Reset, in the Email Address text box, type the e-mail address that is associated with your account.
4. Click Submit.
5. If you have a 2Factor Authentication you will need to input the code received.
6. You will receive a message at the e-mail address that you specified. Follow the instructions in the email to complete the password reset.

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