in this article, you will learn how to fix the problem when emails aren’t copying to the Sent folder on Mac Mail. This happens when you use IMAP to connect via the email account and it is unable to find the roots path.
How to fix the problem when emails aren’t copying to the sent folder on Mac Mail
To fix the issue on Mac Mail, follow these steps:
- Open Mac Mail.
- In the top menu bar click Mail in bold then press Accounts.
- Click the email account you’re having an issue with
- Press Advanced…
- In the Path Prefix text box, type INBOX.
Make sure INBOX is in capitals