---
title: How To Set Up cPanel Email Accounts On Apple iOS
description: "## **Step-by-Step Guide to Adding an Email Account on iOS** ### **1. Open the Settings App** - On your iPhone or iPad, navigate to the **Home Screen**. - Tap on **Settings**. - Scroll down and select **Passwords & Accounts** (or…"
url: "https://conorbradley.co.uk/kb/how-to-set-up-cpanel-email-accounts-on-apple-ios/"
updated: "2025-02-03"
category: "Getting Started Guide / Setting up e-mail / E-mail client application setup"
tags:
  - "E-Mail"
  - Email Account
---

# How To Set Up cPanel Email Accounts On Apple iOS

## **Step-by-Step Guide to Adding an Email Account on iOS**

### **1. Open the Settings App**

- On your iPhone or iPad, navigate to the **Home Screen**.
- Tap on **Settings**.
- Scroll down and select **Passwords & Accounts** (or **Apps > **Scroll down and select **Mail**in newer iOS versions).

### **2. Add a New Email Account**

- Tap **Mail Accounts.**
- Tap **Add Account**.
- Select **Other** to configure your account manually.
  ![Selecting Other in iOS Add Account Settings Screenshot](https://conorbradley.co.uk/wp-content/uploads/Selecting-Other-in-iOS-Add-Account-Settings-Screenshot-687x1024.jpg)
- Select ****Add Mail Account****![Selecting Add Mail Account Screenshot](https://conorbradley.co.uk/wp-content/uploads/Selecting-Add-Mail-Account-Screenshot-1024x534.jpg)

### **3. Enter Email Account Details**

- Fill in the required fields:
  - **Name:** Enter the name that will appear on outgoing emails.
     \*We are entering Sheffield Website Designer
  - **Email:** Input your full email address
     \*We are entering conor@sheffieldwebsitedesigner.co.uk.
  - **Password:** Enter the password associated with your email account.
  - **Description:** Add a description (e.g., **Work Email** or **Personal Email**).

### **4. Choose the Account Type: IMAP or POP**

You will now be prompted to choose between **IMAP** and **POP**. Selecting the right protocol is crucial for your email experience:

- **IMAP (Recommended):** Keeps emails synchronised across multiple devices.
- **POP:** Downloads emails to the device and removes them from the server.

### **5. Configure Incoming Mail Server Settings**

We will be selecting **IMAP**, enter the following details:

- **Host Name:** Enter your hostname which is usually **mail.domainname.co.uk**
   \*We will be tying mail.sheffieldwebsitedesigner.co.uk
- **User Name:** Enter your **full email address**.
   \*We are entering conor@sheffieldwebsitedesigner.co.uk.
- **Password:** Enter your email password.

If you select **POP**, use the POP server details provided by your email provider.

### **6. Configure Outgoing Mail Server Settings**

Just like the incoming mail server, enter the following details for **SMTP** (outgoing mail):

- **Host Name:** Typically **mail.example.com** or the provider’s SMTP server.
   \*We will be typing mail.sheffieldwebsitedesigner.co.uk
- **User Name:** Enter your **full email address**.
   \*We are entering conor@sheffieldwebsitedesigner.co.uk.
- **Password:** Enter your email password.

> **Important:** Even though iOS marks the outgoing mail server username and password as optional, you **must** enter them to successfully send emails.
>
>
>
> ![Verifying Other Mail Account Credentials Screenshot](https://conorbradley.co.uk/wp-content/uploads/Verifying-Other-Mail-Account-Credentials-Screenshot-548x1024.jpg)

### **7. Save and Verify Account Settings**

- Tap **Next**. iOS will attempt to verify the settings.
- If prompted with a **“Cannot Verify Server Identity”** warning, tap **Continue**.
- Once verification is complete, ensure that the **Mail** toggle is enabled.
- Tap **Save** to finalize the setup.

### **8. Open the Mail App and Check Emails**

- Navigate to your home screen and open the **Mail** app.
- Your emails should now start syncing.
- If you have multiple accounts, tap the **Mailboxes** button to switch between them.
   ![Screenshot of mail account attached](https://conorbradley.co.uk/wp-content/uploads/Screenshot-of-mail-account-attached-473x1024.png)

---

## **Fixing Common Email Setup Issues**

### **Cannot Verify Server Identity**

- Ensure that you are using the correct **incoming and outgoing mail server settings**.
- Try using the **full server name** provided by your hosting provider instead of your domain name.
- Verify that **SSL is enabled** under advanced mail settings.

### **Unable to Send Emails**

- Go to **Settings > Mail > Accounts > Your Email Account > SMTP**.
- Ensure that the **SMTP server is correctly configured**.
- Check that the **username and password** for the outgoing mail server are entered correctly.

### **Incorrect Password Error**

- Double-check your password by logging into your email provider’s **Webmail**.
- If you recently updated your email password, ensure it is updated on your iOS device as well.

---

## **Configuring iOS to Delete Emails When Using IMAP**

If you receive the error **“Unable to Move Message”** when deleting an email, follow these steps:

1. **Go to Settings > Mail > Accounts.**
2. Select the **email account** you want to modify.
3. Under **IMAP**, tap the **account name**.
4. Scroll down and tap **Advanced**.
5. Under **Mailbox Behaviors**, tap **Deleted Mailbox**.
6. Under **On the Server**, select **Trash**.
7. Tap **Advanced > Account > Done** to save changes.

Now, emails deleted on your iPhone will also be deleted from the server.