Managing users in cPanel’s User Manager

In this article, you will learn how to use the user manager in cPanel. The user manager allows you to create, manage and delete subaccounts. Subaccounts use the same login and password for email, FTP, and Web Disk services. By creating a subaccount it does not allow the user to login via cPanel with that account and will have to access email, FTP and Web Disk externally.

How to Create a subaccount in cPanel

To add a subaccount, follow these steps:

1. Log in to cPanel.
2. In the search bar, search for user manager then click it.
3. Click Add User located in the top right.

1. Fill out the following information:
   • Full Name – Type the name of the user who will be using the account.
   • Username – Type a username for the user, this will be used for the other services.
   • Domain – Select your domain from the dropdown menu.
   • Contact Email Address – Enter the user’s contact email.
   • Password – Type in the user’s password or press generate for a stronger password.
2. In the services section, enable or disable what you would like the user to have access to:
   • Email – Click the slider to enable email then select the quota you would like the user to have.
   • FTP – Click the slider to enable FTP then select the quota you would like the user to have for uploading and downloading. Remove the /public_html/ if you would like the user to have access to the whole directory.
   • Web Disk – Click the slider to enable Web Disk then select if you would like to give them read & write access or read.
3. Click Create.
4. The user manager has now created that user.
   You can find the configuration settings by searching in cPanel Email Accounts, FTP and Web Disk.

How to edit a subaccount in cPanel

To edit a subaccount in cPanel, follow these steps:

1. Log in to cPanel.
2. In the search bar, search for the user manager then click it.
3. Find the subaccount you want to change then press edit.
4. Make the edits necessary.
5. Press save located at the bottom of the page.
6. You have now updated the subaccount settings.

How to delete a subaccount in cPanel

To delete a subaccount in cPanel, follow these steps:

1. Log in to cPanel.
2. In the search bar, search for the user manager then click it.
3. Find the subaccount you want to change then press delete.
   This will delete the user’s emails too.
4. Press delete to confirm.

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