Docs Category: Getting Started Guide

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Emails not copying to the sent folder on Mac Mail

in this article, you will learn how to fix the problem when emails aren’t copying to the Sent folder on Mac Mail. This happens when you use IMAP to connect via the email account and it is unable to find the roots path. How to fix the problem when emails aren’t copying to the sent folder on Mac Mail To fix the issue on Mac Mail, follow these steps: Open Mac Mail. In the top menu bar click Mail in bold then press Accounts. Click the email account you’re having an issue with Press Advanced… In the Path Prefix text box,

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June 28, 2021 No Comments

How to set up a WiFi hotspot on your phone

In this article, you will learn how to set up a wifi hotspot on your phone. By creating a wifi hotspot you’re able to connect other devices to your phone that doesn’t have a current internet connection. Please double check with your phone sim company as charges may apply when using data. How to set up a wifi hotspot on Apple iOS To set up a WiFi hotspot on an Apple iOS, follow these steps: Click on the app called Settings. Click Personal Hotspot. Create a wifi password then press done. Click the allow others to join slider. In the

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June 24, 2021 No Comments

How to check your website for broken links

In this article, you will learn how to check your website for broken links. Having broken links on your website is bad for two reasons, The first reason is when a user clicks on a link it will reach a dead-end or even worst an infinite redirect loop. The second reason is it can affect your rankings on search engines due to it restricting the flow of your website. Google Search Console To continuously monitor your site for broken links using Google Search Console, follow these steps: Log in to Google Search Console. In the top left corner click the

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June 22, 2021 No Comments

How to clear the DNS cache on Mac or Windows

In this article, you will learn how to clear the DNS cache on Mac or Windows operating systems. It is important to clear your DNS cache as it may contain outdated information such as the website displaying differently. Microsoft Windows To clear the DNS cache on Microsoft Windows, follow these steps: Press the Windows icon located in the bottom left Type CMD then click on the application command prompt The CMD window will open Type the following into the window ipconfig /flushdns Press enter The DNS cache has now been cleared Apple Mac OS X To clear the DNS cache

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June 22, 2021 No Comments

How to create signatures in Roundcube & Horde

In this article, you will learn how to create an email signature in the cPanel webmail client. To create a signature in Roundcube or Horde there are two different methods as these are separate webmail clients. Accessing Webmail to access webmail please follow these steps: Login to your cPanel account. Click email accounts. Find the email account you would like to create a signature for. Press check email. Click the open button which will open your default email client. If you would like to use an alternative one press Roundcube or horde in the change your webmail client. Press open.

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June 14, 2021 No Comments

How to verify site ownership with Google

In this article, you will learn how to verify your website(s) ownership via google. We will show you using different methods however you’ll only need to use one to verify the website. Getting Started Head over to google search console. Press start now. In the URL prefix section, Enter your domain name including HTTPS or HTTP. Press continue. You will now see a window to select the way to verify your domain. HTML file upload Download the HTML file. Log in to your cPanel account. In the search bar, search file then click file manager. Go to your public_html directory.

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June 11, 2021 No Comments

How to transfer a domain name

In this article, we will show you how to transfer a domain name to us so your domain name and hosting are all in one place. If you already have a domain name registered with another web hosting company or domain registrar such as eNom, You’re able to transfer it to us. If you do not own the domain name you will be unable to transfer it to us. If you’re not wanting to transfer your domain name to us you can update your domain nameservers so it points towards our servers What do you need before you start a

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June 9, 2021 No Comments

Reactivating an expired domain

Reactivating an expired domain If the domain has expired because you’ve missed an invoice by accident then we may be able to get it back for the same renewal price from our domain registrar (eNom). To give us more chance of retrieval we need to be notified ASAP within the first 0 to 30 days after expiration. It is not guaranteed that we can get the domain back from eNom during this 30-day reactivation period. After this 30-day reactivation period, Most domain names go to a Redemption Grace Period which you can buy the domain back at extra cost. The

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June 1, 2021 No Comments

How To Create A Perfect Domain Name

Buying a domain name may be an easy thing to do, however, creating the perfect domain name that will gain visitors and rankings isn’t an easy task. They’re many factors to think of when creating your domain name which will save you from changing your domain at a later date. In this knowledgebase article, we will share some tips on how to get the best out of your domain name.   Correct Spelling This may sound like an obvious one however it can happen very easily without double-checking the spelling or rushing through the purchase of a domain you thought

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May 28, 2021 No Comments

How To Protect Your Domain Name

Protecting your domain from expiration If you plan on keeping your domain name for the upcoming year we recommend you head over to the company you bought the domain from and enable automatic renewals, This will ensure that your domain doesn’t expire. If you were to miss the renewal of your domain it is usually held by the company for a while which it can be bought back at a bigger cost before it becomes available for other customers to buy. Domain renewal scams If you don’t have Who.is Protection people can type in your domain name and receive information

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May 27, 2021 No Comments

How To Use The Knowledge Base

What is the Knowledge Base? A Knowledge Base (“KB”) is a collection of articles, guides, and tutorials that have been written about common problems clients may face. Navigating the Knowledge Base To navigate the knowledge base you can search your problem and you’ll retrieve articles based on what you have searched. After clicking on an article you’re able to search for another query or use the sidebar for similar questions if your problem isn’t solved. What’s in an article? After clicking on the article you’ll find the following: An article relating to what you’ve searched and clicked on. Table of

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May 8, 2021 No Comments

What is a Network Security Key?

What is a network security key? A network security key is also known as a Wi-Fi or wireless password. This is the password you use to connect via the internet. What are they used for? Each network / Wi-Fi router comes with a pre-set network security key. They are used to stop unwanted access to a network. Some access points have pubic access codes which means you don’t need a password to connect to the internet. This is usually on at places like costa which is unsecured and can lead to password leaks. Your network security key should always be

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September 8, 2020 No Comments

How To Order A Website Hosting Package

How To Order A Website Hosting Package In your web browser, go to Conor Bradley Website Hosting select the package that you want. Select a domain option: To register a new domain name with Conor Bradley – Digital Agency, click Register a new domain then type in your desired domain name. Click check and if the name is available you will receive a tick. To transfer your domain from another registrar, click Transfer your domain from another registrar. Type in the domain name with the correct extension. To use an existing domain name that you already own, click I will

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January 6, 2020 No Comments

How To Access Webmail Using C-Panel

To access an e-mail account using webmail from within cPanel, follow these steps:   Log in to your Client Portal  2. Click the services box Click on your required service. We will be using the Free Hosting Located in the Quick Shortcuts, Press Email Accounts The alternative way to log in is clicking log in to webmail, On the left-hand side. You are now in your email accounts section. Select the email account you’re wanting to open by clicking Check Email. This will open a new tab on your browser The webmail interface appears where you can manage the selected

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January 6, 2020 No Comments

Find A Great Deal With Our Vouchers and discounts

Find A Great Deal With Our Vouchers and discounts Who doesn’t want to find a great deal!   At Conor Bradley – Digital Agency you can view all of our current vouchers and deals at our Conor Bradley – Digital Agency Voucher and Deals page. Every Voucher on this page is up to date and should be fully working. To use these codes copy the selected voucher code for the product you require and paste the code when you’re purchasing the service. It’s that easy!                              

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January 6, 2020 No Comments