Need support?
Last updated: 30 April 2026
This page brings together the main legal documents, policies and agreements that apply to services provided by Conor Bradley Digital Agency.
Please read the documents that apply to the service you are purchasing or using. By ordering services, accepting a quote, paying an invoice, using our client area or instructing us to begin work, you may be confirming acceptance of the relevant terms and policies.
Main Legal Documents
Terms of Service
Our main terms covering the use of our services, billing, accounts, hosting, domains, cancellations, liability and general service rules.
Privacy Policy
Explains how we collect, use, store and protect personal data, including client data, website visitor data, billing data and service related information.
Cookie Policy
Explains how cookies and similar technologies are used on our website, including analytics, functional cookies and marketing cookies where applicable.
Refund Policy
Explains when refunds may or may not be available, including hosting refunds, domains, third party costs, project work, monthly services and cancellations.
Hosting, Email and Service Use Policies
Acceptable Use Policy
Sets out what clients can and cannot use our services for, including hosting rules, resource usage, unlawful content, malware, spam, reseller use and VPS use.
Anti Spam Policy
Explains our rules around spam, bulk email, contact form abuse, compromised mailboxes, blacklists, email reputation and email marketing compliance.
Data Processing Agreement
Applies where we process personal data on behalf of a client, such as when providing hosting, website support, maintenance, analytics, SEO or technical services.
Project and Monthly Service Agreements
Website Design and Redesign Agreement
Applies to website design, website redesign, WordPress setup, website builds, migrations, launch support and related project work.
Monthly Services Agreement
Applies to ongoing monthly services such as website maintenance, support, SEO, PPC, analytics, hosting support, Google Business Profile support and reporting.
Which Documents Apply?
The documents that apply depend on the services you purchase or use.
Website Design or Redesign Projects
Website design and redesign projects are usually covered by the Website Design and Redesign Agreement, Terms of Service, Privacy Policy, Refund Policy and any Statement of Work or quote provided to you.
Monthly Services
Monthly services such as website maintenance, SEO, PPC, support, analytics or marketing support are usually covered by the Monthly Services Agreement, Terms of Service, Privacy Policy, Refund Policy and any quote or service schedule provided to you.
Hosting, Domains and Email Services
Hosting, domain and email services are usually covered by the Terms of Service, Acceptable Use Policy, Anti Spam Policy, Refund Policy, Privacy Policy and Data Processing Agreement where applicable.
Data Processing
Where we process personal data on behalf of a client, the Data Processing Agreement may apply alongside the Privacy Policy and relevant service terms.
Acceptance of Terms
Depending on the service, you may accept the relevant terms and policies by:
- Accepting a quote
- Paying a deposit
- Paying an invoice
- Ordering through our client area
- Using our services
- Giving written approval by email or message
- Instructing us to begin work
If you do not agree with the terms that apply to a service, you should not order, purchase or use that service.
Contact
If you have any questions about these documents, please contact us before purchasing or using our services.
Conor Bradley Digital Agency
Website: https://conorbradley.co.uk
Email: ku.oc.yeldarbronoc@tcatnoc
Privacy contact: ku.oc.yeldarbronoc@ycavirp
ICO registration number: ZC135245