Docs Category: WebHost Manager (WHM)

How to find a reseller’s bandwidth usage

In this article, you will learn how to find a reseller’s bandwidth usage using WebHost Manager (WHM). Looking at bandwidth usage can help find cPanel accounts that are using the most bandwidth out of all your clients, This could be a valid reason if they have legitimate visitors or they may be abusing their bandwidth usage. How to find a reseller’s bandwidth usage in WHM To find a resellers bandwidth usage in WebHost Manager (WHM), follow these steps: Login to WHM. If you’re unsure of how to log in to WHM please follow this article. In the search box located

June 29, 2021 No Comments

How to use the Feature Manager in WHM

In this article, you will learn how to use the Feature Manager in WHM. The feature manager allows you to decide what you would like to give customers on your hosting plan e.g Softaculous App Installer. You can create multiple feature packages that can be used on different hosting plans. How to create a feature list To create a new feature list in WHM, follow these steps: Login to WHM. If you’re unsure of how to log in to WHM please follow this article. Type Feature Manager in the search box located on the left-hand side. Click Feature Manager. Under

June 28, 2021 No Comments

How to manage account passwords in WHM

In this article, you will learn how to manage account passwords in WHM. There are two ways you’re able to change an accounts password. The first option is to modify the account’s password by entering one yourself, This should be done if a user has forgotten their password or the account has been compromised. The second option is forcing the user to change their password, This will prompt them to enter a new password the next time they log in. How to modify account passwords in WHM To modify an accounts password, follow these steps: Login to WHM. If you’re

June 28, 2021 No Comments

How to add your customer support link in WHM

In this article, you will learn how to add your customer support link in WHM. This helps customers get in contact with you if they have any problems with their hosting which can be found on their cPanel. The contact URL can be your contact page or a link to your support system that will handle the request. How to add your customer support link in WHM To add your customer support link in WHM, follow these steps: Log in to WHM. If you’re unsure of how to log in to WHM please follow this article. Type Customization in the

June 28, 2021 No Comments

How to brand your customer accounts in WHM

In this article, you will learn how to brand your customer accounts in WHM. By branding your accounts your clients hosting experience is improved as you can add your brand logo, useful information and change the theme. How to brand your customer accounts in WHM To brand your customer’s accounts in WHM, follow these steps: Log in to WHM. If you’re unsure of how to log in to WHM please follow this article. Type customize In the search box located on the left side then click Customization. Change the following in the Branding tab: Company name – The name of your company.

June 26, 2021 No Comments

How to suspend and unsuspend an account in WHM

In this article, you will learn how to suspend and unsuspend accounts in WHM (WebHost Manager). If you’re not using an automated solution such as WHMCS then this is something you need to learn how to it manually. You can suspend an account for any reason you deem valid however the main reasons you should suspend accounts if they do any of the following: Haven’t made a hosting payment Used more than their allowed limit e.g storage, bandwidth etc Breaking your TOS How to suspend a cPanel account in WHM To suspend an account in WHM, follow these steps: Login

June 26, 2021 No Comments

How to login to WHM

In this article, you will learn how to access WebHost manager. We will show you how to log in via three different methods and log out once you’ve finished making your changes. How to login to WHM directly To log in to WHM directly, follow these steps: In your web browser type the following https://server.conorbradley.co.uk:2087 then press enter Type your username and password If you don’t know your login credentials please check the account information email Click Log in. How to login to WHM directly from cPanel To log in to WHM from cPanel, follow these steps: Log in to cPanel.

June 25, 2021 No Comments

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