How To View And Open Support Tickets

How To View And Open Support Tickets #

To open a ticket, follow these steps:

  1. Log in to the Customer Portal. If you are unsure of how to log in to the Customer Portal, please see this article.

Selecting support then tickets on the client portal dashboard conor bradley digital agency

  1. On the menu bar, click Support then Tickets
  2. submit Ticket

Open ticket page selecting the department needed conor bradley digital agency

  1. Select the type of ticket you want to open:
    • If you have an issue relating to sales, click Sales.
    • If you have a technical issue, click Technical Support
    • If you have any other enquires click General Inquiries

 

 

Viewing Your Current And Previous Tickets #

  1. Log in to the Customer Portal. If you are unsure of how to log in to the Customer Portal, please see this article.

Selecting support then tickets on the client portal dashboard conor bradley digital agency

  1. On the menu bar, click Support, and then click Tickets

Viewing my support tickets on the client portal conor bradley digital agency

  1. If you have posted any previous tickets they will appear here. You can also submit a ticket by clicking the button.

 

 

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Updated on November 17, 2020